TERMS & CONDITIONS
Agreement to our terms and conditions by accessing this site you agree to be bound by these terms and conditions. These terms and conditions constitute a binding agreement between you and Perfectly Beautiful and govern your use of this site. By proceeding to pay a deposit/booking fee to Perfectly Beautiful you accept that you are entering into a contract and you agree to be bound by these conditions. If you do not agree to these terms and conditions, you should not use this site.
DEPOSIT / PAYMENTS
Bookings can only be confirmed once a deposit/booking fee has been received. All deposits/booking fees are non refundable or transferable. The deposit/booking fee is your booking retainer which means we turn away all other jobs during your appointment time. You’re welcome to secure your wedding date with us first and have your trial closer to your wedding date, or vice versa as we want to ensure all our clients are happy with their decision. The minimum numbers for hair & makeup need to be confirmed and final, at the time of securing your deposit. These numbers will remain the minimum and cannot be reduced. This will be the number that is payable on the final invoice. It is acceptable to add more people and/or services if it is possible for the artist to achieve or another stylist is able to be acquired.
Appointments are only tentatively held for 48hrs from the time and date the invoice was issued. After this the appointment may be voided if a deposit has not been received by Perfectly Beautiful and offered to another interested party without prior notice. If you are having difficulty viewing, receiving or paying an invoice, please contact Perfectly Beautiful immediately.
For all wedding/group hair and makeup bookings the full remaining balance is due 14 days ahead of your booking date. All other small appointments such an event, formal, trial sessions are due 7 days prior.
EFT (Direct Deposit) is accepted
Credit card can be used via Square.
Payments in instalments via Direct Deposit are welcome – pay them at any time and any amount.
Cash on the day ( To be paid prior to your service starting).
EXTRA PEOPLE WANTING STYLING
If there are any additional services provided on the day, cash payment will be required. This is payable upfront before the stylist starts. Additional services include hairstyle changes, longer/thicker hair than what was quoted, lashes added or parking fees etc., or anything that was not included in the final invoice.
It is recommended to give Perfectly Beautiful notice if others in attendance want styling so arrangements can be made. Perfectly Beautiful recommends that numbers for styling are confirmed in advance to avoid potential disappointment where we may not be able to cater to extras.
In the unfortunate event that you cancel your booking any payments you have made are strictly non-refundable. If we book you in for hair or makeup it means we cannot book other clients and it’s likely we have turned away other business. Due to our high demand for bookings, we are regularly booked months, if not years, in advance. Please confirm your numbers at the time of booking as we don’t offer any reductions at any time for hair and makeup services. Should someone in your wedding/group booking cancel at any time they are welcome to be replaced with someone else, e.g. a guest or relative. You will be charged the full amount of the service since the booking duration on the requested date has been specifically allocated to you which results in lost earnings/bookings for us. It is your responsibility as the client to communicate and make the other parties aware of our rates and terms of service. Cancellations without the above-mentioned prior notice will be charged the full cost of the booking. All deposits and payments are strictly non-refundable and non-transferrable. This also applies to weddings/events that have been cancelled due to personal relationship or personal financial problems. Cancellation of any booking by you must be communicated in writing, by post or email and will only be confirmed upon receipt of this. The complete deposit will be retained by us regardless of notice given due to administration and loss of other bookings caused by allocating your appointment.
COVID / GOVERNMENT RESTRICTIONS
In the event that you cancel your wedding date due to government restrictions, any payments you have made are strictly non-refundable. We are more than happy to transfer your deposit one time only. The new wedding date must be within 18 months from the original wedding date. No changes to numbers are accepted unless you want to add people. The total outstanding will remain payable in full.
IF YOU RESCHEDULE YOUR WEDDING BOOKING
If you decide to reschedule your wedding we require (6 ) months notice. Once a deposit/holding fee is made this holds the date for you and your preferred stylist, cancellations can result in significant loss if cancelled within six (6) months of the booking time. Once your deposit has been made, you acknowledge and agree to our terms and conditions.
IF YOU CHANGE YOUR BOOKING LOCATION
In the event that you change your original booking location, it will be at our discretion to determine whether we can still provide services at the new location. Deposits are not refundable in the event that we are unable to provide services at the new location.
Trials are not compulsory but are recommended, without a trial we will not accept responsibility if a chosen style or look does not work on a wedding day or there are circumstances where there is a mismatch in styles, approach, or expectations, and a refund will not be offered. Clients are required to pay the full amount for the trial by Direct Deposit Transfer or Cash. Trial appointments consist of 1 x hairstyling or 1 x Makeup application only, any additional styling may incur additional charges. All trials will be held at a location of your convenience.. If you require us to travel to you for your trial outside out radius a travel fee will be charged. The time allocated to a trial is 1.5 hours for hairstyling or makeup. 3 hours for both hair and makeup. If you require two styles to be trialled an additional fee of $130 will be charged. Please let us know before you leave your trial, any feedback you may have. If there are any issues, anything that needs to be changed or fixed, your stylist can address this immediately to ensure 100% satisfaction on the day. It is advisable that you familiarise yourself with our work portfolio and ensure you are confident our capabilities and style are appropriate before securing a booking.
Parking must be provided for and paid for by the client. Our hair and makeup artists carry a lot of heavy equipment so convenient parking at all hotels is a must and will need to be arranged prior to the wedding date please.
Travel fee will be calculated depending on how many stylists you require and the distance the stylists will need to travel to your location. A personalised quote will be emailed to you. You will be expected to cover all costs for hotel accommodation where it is not practical to travel on the day of your wedding i.e. limited time available, or severe weather conditions have been forecast.
EARLY MORNING WEDDINGS
$50 per 30mins apply for before 5am starts.
If you would like to reduce the time taken, I can bring my assistant for an additional flat fee of $200 + travel fee costs.
IN THE EVENT OF DELAYS EXPERIENCED ON THE DAY
If we experience unforeseen delays which are out of our control refunds will not be given in the event that one or more services are forfeited as a result and no compensation will be offered if we overrun. If you are aware of factors, which could delay or hinder our journey, such as diversions, road closures, speed restrictions, issues etc. please advise us as soon as possible so we can factor this into our route. No refund or compensation will be offered for delays caused by other wedding vendors, guests, or members of the bridal party. A minimum of 60 minutes will be allocated for hair or makeup application per person. If you suspect any member of your bridal party may pose as a challenge in any way, they are encouraged to have a trial to avoid potential delays on the day.
CLIENT OBLIGATIONS ON THE WEDDING DAY
Please ensure every member of your party is aware of timings on the day and that they need to be, and remain, available. We request that all parties cooperate on the day of the booking which includes being ready at the scheduled time for hair and makeup, and not eating or using mobile phones whilst getting makeup done. This will ensure we run on time and there is no delay. Please ensure all other instructions provided to you prior to the booking are followed, e.g. to make sure hair is washed and dried straight the night before. Please ensure that our team will be working in a suitable environment with adequate lighting, by a window is best so we have natural light. electricity points, and hand washing facilities and a large high table for our products. You are to inform us of any allergies or reactions prior to, or after, any makeup application or hair styling. If no known allergies are stated we cannot be held liable for any reactions, injuries, losses, damage, costs, claims and actions that may occur to you or any other member of your party. Prior to having makeup applied or hair styled please ensure you and your party are prepared, to avoid leaving the chair whilst we are working. Please ensure teeth are cleaned, you have been to the toilet and contact lenses are applied (if applicable), before sitting in the chair. Also make sure you are make-up free, (we will prep your skin.) On a wedding day, time is of the essence. Please do not sit children/babies on your lap whilst having your hair styled or make-up applied. For their own safety please ensure that children are kept away from our styling tools and products at all times. Styling irons are extremely hot, and hazardous, and we will not be held responsible if a child is injured as a result of the parent or carer not being present. We are not obliged to stay if we have completed our work before the estimated completion time. We may refuse to follow any instructions (including posing for photographs) that are outside the scope of our makeup and hairstyling services.
A $20 additional blow out fee will be assessed to anyone who arrives to their stylist on the wedding day with wet hair. This will throw off the timeline also, due to extra time blowing out the hair.
All brushes, tools, and makeup products are sanitized between every makeup application. Makeup products used are hypoallergenic. Any allergies and/or skin conditions should be reported by the client to the makeup artist prior to application and, if need be, a sample test of makeup may be performed on the skin to test reaction. We accept no liability for any claims arising out of the misuse, allergic reactions, or any injury suffered from the consenting use of the products and equipment offered by Perfectly Beautiful. By making a booking with us you acknowledge and accept this policy and release us from any liability if such a situation should arise. The client understands that once they pay the booking deposit, they are legally bound by this document.
ALLERGIES AND HYGIENE
Unless a list of ingredients of potential reactive ingredients are presented to me before the makeup application, Perfectly Beautiful is not responsible for any reactions to makeup. If you or your bridal party are suffering from any type of contagious illness including, but not limited to, conjunctivitis, eye styes/cysts, cold sores, open wounds/cuts on the face and neck, staph infection, head lice, or a flu or other contagious illness, we need to be informed as a matter of urgency and reserve the right to refuse service of any infectious person. This is a precaution taken in order to ensure non-contamination of kits and brushes, despite the fact all items are sanitised between clients.
PHOTOGRAPHY & IMAGE COPYRIGHT
It is imperative that we continue to update our portfolio and demonstrate our work to future prospective brides. Please let us know in advance by written email if you do not wish to be photographed or if you are not happy for us to use your images for social media purposes, all staff will be notified. We are happy to be photographed on your wedding day however, any photo image incorporating our team in action, or our hair and/or make-up design, on the internet or on any other advertisement, must make reference or credit us as the hair and/or makeup artists.
Your privacy is taken very seriously. Your personal information will never be used for any purpose other than processing your booking and conducting our service with you. Further, your information will not intentionally be passed on to a third party under any circumstances.
CANCELLATIONS AND ISSUES
If you need to cancel your booking any payment made is non-refundable and non-transferable.
If you have a complaint following your booking please direct this to Perfectly Beautiful.
Thank you for your understanding and cooperation. If you have any further questions please contact us.
Thank you for your understanding and cooperation. If you have any further questions please contact us.